Samsung urges owners of Galaxy Note 7 phones to exchange urgently
Samsung has advised owners of its Galaxy Note 7 phones to stop using or trade the devices as they risk exploding. Samsung announced an exchange program for the Galaxy Note 7 on September 1st.
However, the issue exploding batteries and also overheating on the South Korean phablet shows no sign of slowing down.
Samsung made the following statement on their website: “Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note7s and exchange them as soon as possible,” DJ Koh, President of Mobile Communications Business, Samsung Electronics.
Since reports of this issue gained prominence, Samsung recalled 2.5 million phones last week.
US authorities have been advising travelers against turning on the device while on the flight. United Arab Emirates aviation authorities on Saturday, banned the use of the Note 7 on the Emirates and Etihad airlines.
Such bans follow those in place by Singapore Airlines, Qantas, and Virgin Australia.
The US Federal Aviation Administration (FAA) further advised against packing the phones into any checked-in luggage